Contact Information

We're committed to providing fast, friendly, and reliable customer support. Whether you have questions about your order, shipping, returns, products, or general support, our team is here to help.

Last Updated: January 1, 2025

Effective Date: January 1, 2025

Scope: United States Operations

Contact Information

Email Support: support@beltrivo.shop

Recommended for the fastest response. We typically reply within 24 business hours.

Phone Support: +1 804-357-1976

Voice calls are not supported. Please send us a text message.

Corporate Address:

Beltrivo

419 N 3rd St, Tipp City, OH 45371, United States

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Closed on U.S. public holidays.

Help Us Assist You Faster

To help us resolve your request as quickly as possible, please include the relevant information below when contacting our support team.

Order Inquiries

• Your order number (e.g. #1024)
• The email address used to place your order

Address Corrections

• Your order number
• Your complete new shipping address
• Apartment, suite, or unit number (if applicable)

Important: Address changes must be requested within 24 hours after placing your order.

Lost or Delayed Shipments

• Your order number
• Your tracking number

Note: Please allow at least 10 business days without any tracking updates before reporting a shipment as lost.

Damaged or Defective Items

• Your order number
• A brief description of the issue
• Clear photos or videos showing the defect or damage

Note: Defective or damaged items must be reported within 30 days of delivery.

Company Information

Website: beltrivo.shop

Operator: Beltrivo (California, USA)

Merchant of Record: Beltrivo is the sole seller and merchant of record for all purchases made through this website.

Need Assistance?

Our customer support team is always happy to help.

Email us anytime: support@beltrivo.shop